Privacy Policy

DIGITAL GLOBAL BUSINESS HUB LTD respects the privacy of customers, website visitors, business partners, and service users. This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when users interact with the company through its website, online channels, orders, bookings, or services.

  1. Information We Collect
    We may collect:

    • Name

    • Email address

    • Phone number

    • Billing and delivery address

    • Company or business details

    • Order history and booking information

    • Procurement, agricultural, event, catering, or ICT service requirements

    • Payment-related information processed through secure third-party providers

    • Communications, complaints, and support records

    • Device information, IP address, cookies, browser details, and website analytics

  2. How We Use Information
    We may use information to:

    • Process orders, bookings, and payments

    • Deliver goods and services

    • Manage agricultural, procurement, warehousing, event, catering, and ICT-related requests.

    • Communicate regarding inquiries, confirmations, updates, and complaints

    • Prevent fraud and maintain website and operational security

    • Improve service quality and website functionality

    • Comply with legal, tax, regulatory, accounting, and audit obligations

    • Send promotional communications where permitted by law

  3. Legal Basis
    Where applicable law requires a lawful basis, DIGITAL GLOBAL BUSINESS HUB LTD may process data based on contract performance, legitimate business interests, legal compliance, fraud prevention, dispute management, and consent where consent is specifically required.

  4. Cookies and Similar Technologies
    The website may use cookies and related technologies for functionality, analytics, user preferences, session support, and marketing effectiveness. Users may manage cookie settings through their browsers.

  5. Sharing of Information
    DIGITAL GLOBAL BUSINESS HUB LTD does not sell personal data. Information may be shared where reasonably necessary with:

    • Payment processors

    • Courier, freight, shipping, logistics, and storage partners

    • Event vendors and subcontractors

    • Technology, hosting, telecom, and cloud providers

    • Professional advisers

    • Auditors, regulators, or law enforcement where legally required

  6. Data Retention
    Information is retained only for as long as reasonably necessary for service delivery, legal compliance, accounting, fraud prevention, dispute resolution, and legitimate operational records.

  7. Security
    DIGITAL GLOBAL BUSINESS HUB LTD uses reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet-based system can be guaranteed to be completely secure.

  8. International Processing
    Where vendors, freight providers, technology providers, or payment services operate internationally, data may be processed outside the user’s jurisdiction. Reasonable safeguards may be used where appropriate.

  9. User Rights
    Subject to applicable law, users may have rights to request access to, correction of, deletion of, or restriction of certain uses of their personal data, or to object to certain processing, or withdraw consent where consent applies. Requests may be made through the website contact details.

  10. Third Party Links
    The website may contain links to third-party platforms or services. DIGITAL GLOBAL BUSINESS HUB LTD is not responsible for the privacy practices of third-party platforms not under its control.

  11. Policy Updates
    This Privacy Policy may be revised from time to time. The revised version becomes effective when posted on the website.